Our Service Commitment

Pre-sales Service

Inquiry service or solutions to difficult/urgent technical problems will be provided with a professional answer freely within 24 hours.

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Provide the most comprehensive design, suitable equipment for your purchase plan. According to different requirements, we provide you with the optimal products within your budget. Based on the job site environment, provide an optimal configuration or proposal. A custom-built proposal is always available.

After Service

Training installation service: Provide 7 days of free commissioning on the jobsite by 2 engineers. Train operators for further legal operation and maintenance during the 7 days of free commissioning.

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Technical support services: During operation, Aipu provides 24/7 technical support to solve users' problems.

Remote Network Support

Through the ZPM website and email to get online technical support.

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Email: maggiemspe@hotmail.com

WhatsApp: +966 50 885 4060

Service During Sales

Under the management system, there will be certain personnel who monitor the order updates and accompany clients to complete the acceptance of the equipment. We'll also update the customer-related procedure.

Spare Parts and Maintenance

We'll provide detail user manual for better operation and maintenance of the equipment. The listed spare parts will be valid for 10 years. Anytime you need our assistance or spare parts, just call us freely.

Service Supervision and Management

In case you are not satisfied with our service, feel free to dial the complaint number: +86 18211157233. We will deal with it as soon as possible and give you a satisfactory solution.